Customer Support
Email and chat support handled courteously and quickly, following your policies and tone of voice.
Project Coordination
Keep every project on track, on time and fully visible
Projects slip when no one owns the details. Your project coordinator keeps boards up to date, follows up with team members and suppliers and flags risks early. You get clear visibility without chasing anyone yourself.
What your VA delivers
- Project boards set up and maintained in your preferred tool
- Timelines and milestones tracked against deadlines
- Follow-ups with team members, freelancers and suppliers
- Meeting notes with clear action items and owners
- Weekly status reports highlighting risks and blockers
Tools we use
- Asana
- ClickUp
- Trello
- Monday.com
- Notion
- Slack
- Jira
Who it's for
Ideal for agencies, consultancies and teams juggling multiple projects and stakeholders.
What changes for you
-
Fewer missed deadlines
-
Clear ownership of every task
-
Less time spent chasing updates
How we get started
-
Step 1
Discovery call
A free 30-minute call to map your tasks, tools, schedule and goals.
-
Step 2
Match with your VA
We shortlist pre-vetted VAs who fit your skills, industry and time zone.
-
Step 3
Onboarding & trial
Structured onboarding, secure access set-up and a 7-day trial on real work.
-
Step 4
Ongoing support & review
Weekly check-ins, a monthly review and continuous improvement.
Project Coordination: FAQ
Is this a replacement for a project manager?
It is coordination support. Your assistant handles tracking, follow-ups and reporting, while strategic decisions and priorities stay with you or your project lead.
Can you work in our existing tools?
Yes. Your coordinator adapts to the tools and conventions your team already uses, or can help set up a simple system if you do not have one.
Related services
Social Media Management
Content calendars, scheduling, community management and reporting for the channels that matter to you.
Bookkeeping Support
Non-advisory bookkeeping support: data entry, receipt handling and reconciliation prep in Bexio, Abacus, Xero or QuickBooks.
Ready to delegate project coordination?
Tell us what you need. We'll match you with the right VA.