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Services

One partner for everything you shouldn't be doing

Seven core services and ten specialist add-ons, delivered by one dedicated VA or a small managed team. Pick what slows you down — we'll match the right person to it.

Swiss professionals collaborating around a laptop while a virtual assistant joins on a video call

Core services

Seven services at the heart of what we do

The work our clients delegate most — each led by VAs trained in the tools you already use.

Illustration representing executive assistance

Executive Assistance

Win back your week with a dedicated executive assistant

Your executive assistant takes ownership of the daily logistics that quietly consume your time. From protecting your calendar to preparing briefing notes before key meetings, they work to your priorities and your time zone. Every assistant is vetted, trained and supported by a dedicated account manager.

  • Calendar management across time zones, including scheduling and rescheduling
  • Inbox triage with clear flags for what needs your attention today
  • Travel research and booking with organised itineraries
  • Meeting preparation: agendas, briefing notes and follow-up summaries
  • Weekly status reports on open tasks, deadlines and commitments

Tools: Google Workspace · Microsoft 365 · Calendly · Notion · Slack · Zoom · Asana

Ideal for founders, managing directors and busy professionals who spend too much time on coordination.

Learn more about Executive Assistance
Illustration representing ai automations

AI Automations

Automate the repetitive work and keep your team on what matters

Many routine tasks can run on their own once the right workflow is in place. Your assistant maps your processes, builds automations with tools like Zapier, Make or n8n, and documents everything so you are never dependent on a black box. Where AI helps, such as research summaries or first drafts, it is always paired with human review.

  • Process mapping to identify repetitive tasks worth automating
  • Zapier, Make or n8n workflows connecting your existing apps
  • AI chatbot setup for FAQs and lead capture on your website
  • AI-assisted research and content drafts with human review
  • CRM automations for lead routing, reminders and data updates

Tools: Zapier · Make · n8n · ChatGPT · HubSpot · Airtable · Google Workspace

Ideal for growing businesses that rely on manual copy-paste between tools and want cleaner, faster processes.

Learn more about AI Automations
Illustration representing website design & development

Website Design & Development

A professional website, built and maintained without agency overhead

Your website is often the first impression a client has of your business. A dedicated web assistant designs, builds and maintains pages on the platform that suits you, from WordPress and Webflow to Next.js. Updates happen quickly, and your account manager keeps quality and deadlines on track.

  • New websites or redesigns on WordPress, Webflow or Next.js
  • Conversion-focused landing pages for campaigns and offers
  • Ongoing content updates, plugin updates and backups
  • Basic on-page SEO, performance checks and mobile optimisation
  • Multilingual page structure ready for your translated content

Tools: WordPress · Webflow · Next.js · Figma · Google Analytics · Google Search Console

Ideal for SMEs that need a reliable website partner for builds, updates and landing pages on a predictable budget.

Learn more about Website Design & Development
Illustration representing graphic design

Graphic Design

On-brand design, delivered consistently by your own designer

Consistent visuals build trust, but design requests often pile up. A dedicated graphic designer learns your brand guidelines and turns requests around reliably, from social posts to sales decks. Each piece is checked before delivery so it matches your standards.

  • Brand asset kits: logo variations, colour palettes and templates
  • Social media graphics sized for each platform
  • Pitch decks and presentations in PowerPoint, Keynote or Google Slides
  • Print materials such as flyers, brochures and business cards
  • Reusable Canva templates your team can edit in-house

Tools: Canva · Figma · Adobe Photoshop · Adobe Illustrator · Adobe InDesign · Google Slides

Ideal for businesses that need a steady flow of professional visuals without hiring an in-house designer.

Learn more about Graphic Design
Illustration representing email management

Email Management

Reach inbox zero and stay there, every single day

A crowded inbox costs focus and, sometimes, opportunities. Your assistant sorts, labels and drafts responses based on rules you agree together, escalating only what truly needs you. Follow-ups are tracked so conversations keep moving.

  • Daily inbox triage with folders, labels and priority flags
  • Drafted replies in your tone for your review or direct sending
  • Follow-up tracking so open threads never go cold
  • Unsubscribing and filtering to cut recurring noise
  • Newsletter preparation and scheduling in your email platform

Tools: Gmail · Microsoft Outlook · Superhuman · Mailchimp · Brevo · Slack

Ideal for leaders and client-facing teams who receive high email volumes and lose time sorting them.

Learn more about Email Management
Illustration representing administrative support

Administrative Support

Reliable admin support that keeps your business running smoothly

Administrative work is essential, but it rarely needs your personal attention. A dedicated assistant takes on recurring admin with clear checklists and accuracy checks. You gain a dependable back office without adding headcount.

  • Accurate data entry and spreadsheet maintenance
  • Document preparation: templates, contract drafts and reports
  • Invoicing support: preparing invoices and tracking payment status
  • CRM upkeep with clean, de-duplicated contact records
  • Appointment scheduling and reminder management

Tools: Google Workspace · Microsoft 365 · Notion · HubSpot · Bexio · Dropbox

Ideal for SMEs and solo professionals who want a dependable back office without hiring locally.

Learn more about Administrative Support
Illustration representing lead generation

Lead Generation

A steady pipeline of qualified prospects, researched for you

Consistent prospecting is what keeps a sales pipeline healthy, yet it is often the first task to slip. Your assistant researches prospects that match your ideal customer profile, runs outreach in your voice and books qualified meetings into your calendar. Your CRM stays clean throughout.

  • Ideal customer profile definition and target account research
  • Verified prospect lists with roles, companies and contact details
  • LinkedIn outreach sequences written and managed in your voice
  • Appointment setting directly into your calendar
  • CRM hygiene: de-duplication, enrichment and status updates

Tools: LinkedIn Sales Navigator · Apollo · HubSpot · Pipedrive · Lemlist · Google Sheets

Ideal for B2B companies and consultants who want consistent outreach without diverting sales time.

Learn more about Lead Generation

Specialist add-ons

More ways your VA can help

Add these to any plan, or build a dedicated role around them.

Customer Support

Friendly, fast customer support your clients will notice

  • Email and live chat responses within agreed response times
  • Ticket tagging, prioritisation and escalation to your team
  • Knowledge base articles and saved replies for common questions
  • Order, refund and account enquiries handled per your policies

Tools: Zendesk · Freshdesk · Gorgias · Intercom · Help Scout · Gmail

Ideal for e-commerce brands, SaaS companies and service businesses with growing enquiry volumes.

Learn more about Customer Support

Social Media Management

Show up consistently on social media without the daily effort

  • Monthly content calendars aligned with your goals and campaigns
  • Post creation with captions, hashtags and on-brand visuals
  • Scheduling across LinkedIn, Instagram, Facebook and more
  • Community management: replying to comments and messages

Tools: Meta Business Suite · Buffer · Hootsuite · Later · Canva · LinkedIn

Ideal for businesses that know social media matters but lack the time to post and engage consistently.

Learn more about Social Media Management

Bookkeeping Support

Tidy, up-to-date books ready for your Treuhänder to review

  • Transaction and invoice data entry in your accounting software
  • Receipt collection, matching and digital filing
  • Bank reconciliation preparation for review
  • Accounts payable and receivable tracking lists

Tools: Bexio · Abacus · Xero · QuickBooks · Dext · Microsoft Excel

Ideal for SMEs and self-employed professionals who work with a Treuhänder and want cleaner records.

Learn more about Bookkeeping Support

Content Writing & SEO

Clear, search-friendly content that brings the right visitors

  • Keyword research and a prioritised content plan
  • Blog articles and guides written in clear, natural English
  • Website and service page copy focused on benefits
  • On-page SEO: titles, meta descriptions, headings and internal links

Tools: Google Docs · Semrush · Ahrefs · Google Search Console · Grammarly · WordPress

Ideal for businesses that want to grow organic visibility with regular, quality content.

Learn more about Content Writing & SEO

Research & Reporting

Well-sourced research and clear reports when you need them

  • Market and competitor research with cited sources
  • Supplier, vendor and partner comparisons
  • Recurring KPI and performance reports from your data
  • Concise briefing documents and executive summaries

Tools: Google Sheets · Microsoft Excel · Looker Studio · Notion · Perplexity · Power BI

Ideal for decision-makers who need reliable information but lack the time to gather it.

Learn more about Research & Reporting

Project Coordination

Keep every project on track, on time and fully visible

  • Project boards set up and maintained in your preferred tool
  • Timelines and milestones tracked against deadlines
  • Follow-ups with team members, freelancers and suppliers
  • Meeting notes with clear action items and owners

Tools: Asana · ClickUp · Trello · Monday.com · Notion · Slack · Jira

Ideal for agencies, consultancies and teams juggling multiple projects and stakeholders.

Learn more about Project Coordination

Real Estate Admin

Admin support that lets you focus on properties and clients

  • Property listing creation and updates on your portals
  • Viewing and appointment scheduling with confirmations
  • Enquiry handling and lead follow-up by email
  • Document organisation for leases, applications and handovers

Tools: Google Workspace · Microsoft 365 · HubSpot · Calendly · Canva · DocuSign

Ideal for real estate agencies, property managers and independent agents with growing portfolios.

Learn more about Real Estate Admin

E-commerce Support

Run a smoother online shop with dedicated e-commerce support

  • Product listing creation with descriptions, images and attributes
  • Marketplace listings on Galaxus and other channels
  • Order processing, tracking updates and returns coordination
  • Inventory and pricing updates across your sales channels

Tools: Shopify · WooCommerce · Galaxus · Canva · Google Sheets · Gorgias

Ideal for online retailers and brands selling through their own store and marketplaces.

Learn more about E-commerce Support

Translation & Proofreading Support

Polished English content, plus translation drafts for your review

  • Proofreading and editing of English documents and web copy
  • Machine translation drafts, formatted and ready for your review
  • Consistency checks for terminology, tone and formatting
  • Glossaries of your key terms for consistent translations

Tools: DeepL · Google Docs · Microsoft Word · Grammarly · LanguageTool

Ideal for businesses that publish in English and have someone in-house who can review translated drafts.

Learn more about Translation & Proofreading Support

Video Editing

Professional video edits, turned around on a reliable schedule

  • Short-form vertical clips for Reels, TikTok, Shorts and LinkedIn
  • Long-form edits for YouTube, webinars and podcasts
  • Captions and subtitles for accessibility and silent viewing
  • Branded intros, outros, lower thirds and thumbnails

Tools: Premiere Pro · CapCut · DaVinci Resolve · Final Cut Pro · Descript · Canva

Ideal for coaches, creators and businesses producing regular video content for marketing or training.

Learn more about Video Editing

How it works

From first call to a VA who just gets it

A clear, four-step process — so you know exactly what happens and when.

  1. Step 1: Discovery call

    A free 30-minute call to map your tasks, tools, schedule and goals.

  2. Step 2: Match with your VA

    We shortlist pre-vetted VAs who fit your skills, industry and time zone.

  3. Step 3: Onboarding & trial

    Structured onboarding, secure access set-up and a 7-day trial on real work.

  4. Step 4: Ongoing support & review

    Weekly check-ins, a monthly review and continuous improvement.

Why Swiss Virtual Assistant

Swiss reliability meets Filipino hospitality

Filipino hospitality and skill, organised with Swiss reliability — what a freelance marketplace can't give you.

services under one roof
17
services under one roof
trial on every plan
7-day
trial on every plan
vetting for every VA
4-stage
vetting for every VA
of VAs sign an NDA
100%
of VAs sign an NDA
  • Swiss-grade quality control

    Clear SOPs, weekly check-ins and a monthly quality review — precision is not optional.

  • Vetted & trained VAs

    A multi-stage selection with skills tests and background checks, then structured onboarding.

  • Fluent business English

    Every VA works in clear, professional English — written and spoken. Our VAs do not work in German, French or Italian.

  • Time-zone overlap planning

    Shifted schedules that overlap your morning (CET), so work is done before you start your day.

  • Data security & NDAs

    NDAs, role-based access, password managers and 2FA. DPA available, aligned with the nFADP.

  • Replacement guarantee

    Not the right fit? We rematch you at no extra cost, with a proper handover.

  • Dedicated account manager

    One point of contact who knows your business and keeps everything on track.

The numbers

Swiss quality, without Swiss overhead

An illustrative view of what a full-time assistant typically costs in Switzerland versus a dedicated VA.

Illustrative estimate

Monthly cost of a full-time assistant

Swiss in-house hireCHF 8'230
Swiss VA · Growth (130 h)CHF 2'340
What's in the in-house figure?
  • Gross salary, admin assistantCHF 6'200
  • Employer social contributions (AHV/IV/EO, ALV, BVG, UVG)CHF 930
  • Workspace, equipment & softwareCHF 700
  • Recruiting & onboarding (amortised)CHF 400

Based on typical Swiss figures for a full-time administrative assistant; your costs vary by canton, role and seniority. VA price excludes VAT where applicable. Not a quote.

Potential monthly saving

CHF 5'890

≈ 72% less than hiring locally

That's roughly CHF 70'680 a year you can reinvest in growth.

Industries we serve

Specialists for your sector

We match VAs with relevant sector experience, and build SOPs around how your industry actually works.

FAQ

Questions, answered

Straight answers to what business owners ask us most.

All FAQs
What exactly does a virtual assistant from Swiss Virtual Assistant do?

Your VA works remotely as a dedicated member of your team — managing your inbox and calendar, preparing documents, keeping your CRM clean, generating leads, building automations or producing design and web work, depending on the skill set you need. You give direction; we handle recruitment, training, quality control and HR.

Why Filipino virtual assistants?

The Philippines has one of the world's largest English-speaking professional workforces, a strong service culture and decades of experience supporting Western businesses. Combined with our Swiss management layer, you get dependable talent at a cost that makes delegation worthwhile for SMEs.

Will my VA work during Swiss business hours?

Yes, by arrangement. Manila is 6 hours ahead of Switzerland and its neighbouring countries in summer and 7 hours in winter. Most of our VAs work a shifted schedule that overlaps your morning, so tasks are done when you start your day and you can still talk live before lunch.

Do your VAs speak German?

No. All our VAs work in fluent business English only — they do not speak German, French or Italian. They are a strong fit for work that runs in English: international clients, suppliers, English-language tools and internal teams that already use English.

How do you protect my data?

Every VA signs an NDA and confidentiality agreement. We set up access with role-based permissions, password managers and two-factor authentication, never shared logins. We can sign a data processing agreement aligned with the Swiss nFADP and, where applicable, the GDPR.

How quickly can I get started?

Soon after your discovery call: we shortlist candidates, you interview your favourites, and your VA starts with a structured onboarding and a 7-day trial.

What if my VA isn't the right fit?

Tell your account manager. We'll address the issue quickly and, if needed, replace your VA at no extra cost under our replacement guarantee — with a handover so your workflows don't stall.

Is there a minimum contract?

No long-term lock-in. Plans run month to month after the 7-day trial, with 30 days' notice. You can scale hours up or down as your business changes.

Not sure where to start?

Book a free call. We'll review your week, list the tasks worth delegating and recommend the right mix of services and hours.